PIGEON FORGE, TN – We are happy to say that Dollywood and Dollywood’s Splash Country have announced their re-opening plans for summer 2020.
According to the plan, season pass holders will have two days of exclusive access, on Monday, June 15th and Tuesday, June 16th. General admission tickets may be utilized beginning Wednesday, June 17th.
Dollywood and Dollywood’s Splash Country are re-opening, but they are also implementing strict policies to benefit the health and safety of employees and their guests.
Reservations Now Required
According to Craig Ross, president of Dollywood, a new online reservation system was created to allow current season pass holders to schedule their visit to the park in advance. This will help Dollywood’s management team efficiently monitor the daily capacity limits. Season pass holders must make a reservation prior to arrival.
Both parks are extending the validity of 2020 Season Passes until June of 2021.
Guests purchasing single-day, and/or multi-day tickets, also must buy tickets online, in advance, and for specific dates. This is a change from previous rules where tickets were valid for almost any day of the season. However, Dollywood and Dollywood’s Splash Country are no longer offering those “open date” tickets.
Entering the Park
Guests will be screened upon arrival and must answer four health related questions prior to being granted access to the park.
Temperature checks will be taken prior to entry and any guest with a body temperature above 100.4⁰ F will be asked to leave, along with any guests traveling in the same vehicle.
Inside the Park
All employees and guests are required to wear a face mask or covering while on the premises. Some exceptions are allowed, such as while on a water park attraction.
Indoor theaters, play areas, and other indoor areas not conducive to social distancing are temporarily closed. In addition, restaurants inside both parks are no longer offering buffets or self service food, drinks, or condiments. Menus are single use and will be sanitized after every handling. Seating capacity is limited.
Guests must adhere to social distancing guidelines while in ride queues, although guests traveling together may stand together. Guests should not touch the queue rails and use the hand sanitizer provided.
Dollywood’s website indicates that portable hand washing stations have been installed throughout both parks for use by guests. Employees will be cleaning high touch areas such as railings, queue areas, and seating more frequently than usual.
For more information please see Dollywood’s website.
Dollywood is the most visited man-made attraction in Tennessee with nearly 3 million guests each year. Nearby Great Smoky Mountains National Park is the most visited attraction of any kind in Tennessee with more than 12.5 million guests in 2019.